Refund policy

 

Return & Refund Policy

MustDeal.store

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it

  • Unused and unworn

  • In its original packaging, with tags (if applicable)

  • Accompanied by the receipt or proof of purchase

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Final sale items

  • Items damaged due to misuse, mishandling, or normal wear and tear

  • Items returned after the 3-day return window

How to Start a Return

To start a return, please contact us through the Contact Us page on MustDeal.store within 3 days of delivery.

If your return is approved, we will provide instructions on how and where to send your return.
Items sent back without first requesting a return may not be accepted.

Return Shipping

  • Return shipping is free for eligible returns.

  • Customers must follow the return instructions shared by MustDeal.store.

  • We are not responsible for items returned incorrectly or without authorization.

Inspection & Approval

Once we receive your return, we will inspect the item and notify you of the approval or rejection of your return.

MustDeal.store reserves the right to approve or reject any return after inspection.

Refunds

If approved, your refund will be processed to your original payment method.

  • Refund processing times may vary depending on your bank or payment provider.

  • Original shipping charges (if any) are non-refundable, unless otherwise stated.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item, please contact us for assistance. Exchanges are subject to availability.

Order Cancellations

  • Orders can only be cancelled before dispatch.

  • Once an order has been shipped, it cannot be cancelled and must follow the return process.

Damaged or Incorrect Items

Please inspect your order upon delivery and contact us immediately if:

  • The item is defective

  • The item is damaged

  • You received the wrong item

We will evaluate the issue and provide a suitable resolution.

Policy Updates

MustDeal.store reserves the right to update or modify this Return & Refund Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.

Contact Us

For any questions regarding returns or refunds, please contact us through the Contact Us page on MustDeal.store.